What is Capricent?
Capricent is a managed enrollment platform for home daycare providers and small childcare programs. You get software (owner portal for leads, visits, messages, and payments, plus a full parent-facing website connected to that portal), Capricent handles setup, and on Core and Growth a dedicated account manager provides ongoing help. After families enroll, Capricent also supports alerts, progress notes, and parent feedback. It is not a classroom attendance app and not a generic daycare management suite.
Is Capricent for home-based daycares?
Yes — that’s a primary audience. Home daycare owners usually run everything alone. Capricent is built so you don’t need a front desk, a marketing person, or complicated software. You get a simple portal, a real website parents can use, and (on Core/Growth) a person at Capricent who knows your program.
Who is Capricent for?
Home-based daycare providers, family childcare homes, and small centers that want more parent inquiries and smoother enrollment — without hiring staff or learning enterprise tools.
Do I need IT skills to use Capricent?
No. If you can check email on your phone, you can use the portal. Reviewing leads, confirming visits, messaging families, and checking payments are straightforward screens — not developer tools. Core and Growth add a dedicated account manager for support and updates.
I’m the only person running my daycare. Will this add more work?
It’s designed to reduce scattered work: fewer lost Facebook messages, fewer missed callbacks, and one place for enrollment instead of sticky notes and voicemail. Capricent handles setup; you use the portal in short sessions around the day. On Core and Growth, your account manager is available every business day so you’re not stuck figuring out website or listing changes alone.
Is Capricent the same as classroom apps like Brightwheel?
No. Classroom apps focus on daily care routines like attendance and activity feeds. Capricent focuses on filling seats and keeping enrolled families informed: inquiries, visits, follow-up, payments — plus alerts, progress notes, and parent feedback in the same portal. Many providers use a classroom app alongside Capricent.
Does Capricent include parent communication, alerts, and child progress?
Yes. After families enroll, Capricent Family Comms helps you send daycare alerts and notifications, share child progress notes, and collect parent feedback. Parents access updates through your Capricent parent area. Enrollment stays the main focus; parent updates are included so you’re not cobbling another tool just for basic communication.
Does Capricent include a website?
Yes. Every package includes a full parent-facing daycare website — not just a one-page flyer. Parents can learn about your program, request tours, enroll, and pay online. Inquiries and payments connect straight into your Capricent CRM portal. Core and Growth add hands-on Google Business Profile support and a dedicated account manager for ongoing updates.
Do Core and Growth include a dedicated account manager?
Yes. Capricent Core ($999/mo) and Growth ($1,799/mo) include a dedicated account manager available every business day for client business support, website updates, and enrollment help. Starter uses email support on business days after a one-time setup call.
How much does Capricent cost?
Three packages per program: Capricent Starter at $399/month (portal, CRM-connected website, lighter messaging and email support), Capricent Core at $999/month (dedicated account manager every business day, managed Google support, reviews, monthly growth check-in), and Capricent Growth at $1,799/month (Core plus monthly blog posts, GBP posts, a city landing page, and higher messaging limits). Talk to Capricent to pick the right fit.
Does Capricent pay for itself?
Capricent is priced as managed enrollment help, not a cheap DIY tool. For many home programs, filling one additional open seat matters more than unused software features — because that enrollment supports the monthly investment while you get a repeatable inquiry → visit → enroll process. We don’t quote tuition figures on the website; your rates and open spots determine the math for your program.
What’s included in setup and onboarding?
After you share your details, Capricent configures your owner portal and parent-facing website. Starter includes a one-time onboarding setup call and email support on business days. Core and Growth include that setup path plus a dedicated account manager for ongoing support. You don’t need to hire freelancers or run a DIY tech project.
What does the account manager actually do?
On Core and Growth, your account manager is available every business day for business support, website updates, and enrollment help — so you’re not stuck figuring out listings or portal questions alone. Core also includes managed Google Business Profile support, review help, and a monthly growth check-in. Growth adds content and local SEO work (blog posts, GBP posts, a city landing page, and a monthly local SEO report).
Are SMS, email, ads, or payment fees included?
Each package includes monthly SMS and email allowances (Starter 200 SMS / 1,000 emails; Core 500 / 2,000; Growth 1,000 / 4,000). Usage beyond those limits may incur overage charges at then-current rates (see Terms). Paid advertising is not included unless separately agreed. Parent payments run through Stripe Connect — standard processor fees apply to card payments; Capricent’s monthly package is separate from Stripe’s fees.
Is there a contract, and can I cancel?
Packages are presented as monthly pricing per program. Billing, renewal, and cancellation follow your order terms and our Terms of Service. Talk to Capricent for the exact terms that apply to your signup — we won’t invent fine print on the marketing site.
How long does setup take?
After you share your details, Capricent configures your portal and public website. Most providers start reviewing leads and visit requests shortly after onboarding — without a DIY technical project.
Can Capricent help if I only have a Facebook page today?
Yes. Many home daycares start there. We’ll help you look clearer to parents searching online with a real website and give you a portal so inquiries don’t live only in Messenger.
Still deciding? Talk to Capricent or read Capricent for home daycare.
